Roots Floral Design

Average customer rating

4.88

100 reviews

Customer reviews

All reviews are verified with orders

Mr Tim Metcalfe-Wood

via Trustpilot 5th Oct 2024

The size of the flowers was very deceiving. They were tiny be careful.

Madeleine Bolus

via D2F 13th Aug 2024

Absolutely lovely bouquet. My request was fulfilled and the delivery was prompt. Would recommend

Mrs Dawn Coles

via D2F 16th Apr 2024

Beautiful and fresh flowers, perfect birthday gift. I highly recommend.

Mrs Janet Lees

via Trustpilot 23rd Nov 2023

Easy to order andfresh flowers wonderful, and delivered on time.

Brenda Gregory

via D2F 28th Sep 2023

Thank you, your service and flowers are fabulous.

Mrs Su O'Donohoe

via Feefo 25th Sep 2023

Lovely flowers. Great service. Thank you.

Mr Bernard Rowe

via Trustpilot 31st May 2023

All Good and great flowers. _

Mr Matthew Brewer

via D2F 18th May 2023

great flowers delivered within 4 hours of booking

Mr Matthew Arnold

via D2F 19th Mar 2023

Omg you saved my bacon.

Mr Lahsen Ighaghai

via D2F 25th Oct 2021

Very happy with the service

Mr Alan Western

via Trustpilot 18th Oct 2021

Great selection of fresh seasonal flowers and quick delivery.

Bekir Baskaya

via D2F 20th Sep 2021

Customer awarded 5 stars.

Mr David Pullin

via Feefo 23rd Mar 2021

Fabulous flowers that delighted our Mum! Thank you so much.

Mr Daniel Robbins

via D2F 16th Mar 2021

fantastic, beautiful flowers and couldnt be happier.

Mr Andrew Henderson

via D2F 4th Mar 2021

Sent you an email regarding the wonderful rating I gave you and "Roots Floral Design" I would have no hesitation recommending you both to all my relatives and friends. The service from both companies was incredible, and I would like to thank all the staff who fulfilled my order. It was a delight dealing with you all. Regards Andrew. ( Order Number-2241155 ) )

James Dennis

via Trustpilot 21st Feb 2021

Perfect service.

Miss Lizzie Hajdu

via D2F 16th Feb 2021

Beautiful arrangement, great delivery service!

Mr Philip Vincent

via D2F 16th Feb 2021

Customer awarded 5 stars.

Mrs Elaine Collins

via Trustpilot 10th Nov 2020

Flowers delivered in great time. Very easy to order and have used Direct2florist twice in the last few weeks. Fresh beautiful flowers, exactly as chosen, loved by family and friends. Thankyou. Will use again Elaine.

Mrs TANIA MCNALLY

via D2F 12th Oct 2020

Customer delighted

Mrs Jan Fletcher

via D2F 4th Sep 2020

Thank you Roots for your good service once again. My friend was delighted with the flowers/chocs/teddy bear combo and indeed it looked lovely in the photo she sent. Jan Fletcher NZ

Mrs Jan Fletcher

via Trustpilot 5th Jul 2020

Lovely flower arrangement, my daughter was delighted with it. Jan Fletcher NZ

Mrs christine andrews

via Trustpilot 19th Mar 2020

all good great service

Barbara Sluyter

via D2F 25th Feb 2020

My daughter was thrilled with her birthday flowers. Immediately sent me pictures so I could see them too. They looked exactly like the ones I saw online that I ordered from. A perfectly executed on line order. Will use your services again! Barb S. USA

Mr Mayank Bulsara

via Trustpilot 26th Jan 2020

My friend thought the flowers were beautiful and they were delivered as promised

Mrs Trudy Brodie

via Feefo 9th Dec 2019

good flowers

Mr Danny Champken

via D2F 23rd Sep 2019

Really lovely flowers from really lovely people. Personal touch, great service and so quickly done ????????

Miss Sarah Gooderham

via Feefo 31st Jul 2019

Flowers were fresh and well presented. Delivery was on time with no issues.

Melanie Dabu

via Feefo 15th May 2019

Ordered from the US for delivery to Bristol for my sister-in-law. The process of selecting a florist local to her was easy and transparent. When that florist was unable to fulfill the order, I was promptly informed and an alternate was selected without the need for my intervention. My sis-in-law was thrilled with the arrangement - it was even better than pictured!

Ms Andrea Byrne

via D2F 31st Mar 2019

Have used your service many times and am always extremely happy with the flowers that have been delivered.

Ms Bridget Fitschen

via Feefo 16th Jan 2019

although I didn't see the flowers I am sure they are lovely

Mrs Tracy Gregory

via Feefo 13th Jan 2019

I was disappointed with the product, the flowers did not appear like the image on line. I appreciate different flowers may be used based on the season but they were not of the same standard as the image.

Mrs Pauline Auchinvole

via Feefo 2nd Dec 2018

Florists have artistic talents and interpret a design their way. I chose a picture of flowers which included a basket with a handle for ease of carrying for the recipient as she is infirm. The flowers are wonderful but the arrangement lacked the handle.

Mrs Liesl Strydom

via Feefo 11th Nov 2018

Quick service ad the flowers look lovely

Mrs Sheila White

via Feefo 22nd Sep 2018

We had a call from the recipient to thank us for the beautiful bouquet she received. <br/> <br/>Many thanks.

Mrs Louise Boyle

via Feefo 23rd Mar 2018

Beautiful bouquet. Recipient was very impressed

Mrs Janice Farwell

via D2F 16th Nov 2017

I didn't see them but recipient seemed very happy and they were delivered as planned

Mrs Ann Batty

via Feefo 18th Sep 2017

My Aunt was thrilled with the arrangement of flowers and said that they were absolutely gorgeous.

Mrs Nicola Brunette

via Feefo 4th Aug 2017

Excellent service beautiful flowers

Mrs Simone Jones

via Feefo 26th Apr 2017

I did not see the product and the delivery of the flowers was not confirmed until the afternoon of the following day. I had to ring the shop to see if they had been delivered. They were delivered late in the afternoon for a morning delivery , which is ok but better communication is needed. However my Morgee in law was happy with the flowers.

Mr Michael Huggins

via Feefo 11th Apr 2017

Excellent service.

Emma Barr

via Feefo 1st May 2016

Lovely arrangement.

Mrs Siobhan Turney

via Feefo 9th Mar 2016

The flowers were well selected and presented for the occasion.

paul Kay

via Feefo 17th Dec 2015

Stunning flowers

Ms Susan Williams

via Feefo 14th Dec 2015

My parents adored their flowers!

Miss Laura Breen

via Feefo 6th Sep 2015

The flowers were beautiful

paul Kay

via D2F 3rd May 2015

Excellent service ..beautiful flowers thank you

Mrs Esther Daclan

via Feefo 19th Feb 2015

Wonderful service and flowers were equally gorgeous.

Ms Deborah Brill

via Feefo 11th Feb 2015

The recipients emailed me to let me know they'd arrived and how beautiful they are, so thank you very much I'm delighted.

Mr lee russell

via Feefo 10th Feb 2015

very helpful with a difficult delivery called to explain problems and solution very helpful

Steve Howe

via D2F 6th Oct 2014

Thank you for delivering on the day requested. Ordering from overseas you can never be sure. Cheers

Barbara Monteath

via Feefo 10th Jul 2014

The bouquet for my mother's 85th birthday was beautiful .She rang me in Australia straight after to tell me. Thank you so much.

Mr Jonathan Weller

via Feefo 9th Jul 2014

Helped when original florists let us down

Mrs Judith Elwell-Senotier

via D2F 27th Jun 2014

Perfect - a stunning bouquet - delivered precisely as requested.

Mrs Catie Colston

via Feefo 25th Mar 2014

My Mum was delighted with the flowers.

Rowan Foster-Marian

via Feefo 3rd Feb 2014

The first florist couldn't deliver my order because they didn't have an orchid. It was only when I rang them long distance that I found this out. The order had been forwarded to another florist but they were now closed so order couldn't be delivered on the day. It would have been helpful to have known there was a problem rather than having to ring the florist. In this case having to call Bristol from the U.S. Everyone was helpful though and I've used direct2florist before and will use them again.

Mrs Jacquelyn Houston

via D2F 23rd Dec 2013

For the first time, since using this service , my mother was disappointed with her flowers. She thought there was too much "hedge bits" ie greenery and very few flowers and only mums

Chris Nikel

via Feefo 22nd Dec 2013

Bernard always delivers excellent flowers and excellent service

Mrs Lynda Kay

via D2F 28th Sep 2013

excellent

Beverly & Kirk ring back

via D2F 2nd Jul 2013

Fab Flowers

Mr ian hamilton

via D2F 25th Jun 2013

Customer awarded 5 stars.

Mr Adam Shea

via D2F 13th Apr 2013

Brilliant same day delivery service - bought them to cheer my mum up when she was taken ill - she loved them. Beautiful bouquet and reasonably priced. Will definitely use again and recommend

Catie Colston

via D2F 10th Mar 2013

Recipient very pleased. I was delighted that my special request to include freesias had been heeded - thanks!

Mrs Patricia Ann Hogarth

via D2F 19th Jan 2013

Customer awarded 5 stars.

Mr and Mrs Jeremy & Jean Davis

via D2F 29th Dec 2012

Customer awarded 5 stars.

Mrs Carol Kinsella

via D2F 19th Dec 2012

Customer awarded 5 stars.

Mr Tuan Nguyen

via D2F 8th Dec 2012

Customer awarded 5 stars.

Mr john smillie

via D2F 28th Oct 2012

Customer awarded 5 stars.

Mrs Jo Pharoah

via D2F 18th Oct 2012

easy to use website & ordering. Recipients loved the flowers!

Mrs Lynda Kay

via D2F 11th Oct 2012

Recipients were delighted with the flowers,excellent service thankyou

JAMES SEVERN

via D2F 18th Sep 2012

Flowers were beautiful and delivered within time specified. Great service. Will definitelyuse again!

Mr Richard Branton

via D2F 23rd Aug 2012

Excellent bouquet Thanks

Mr Graham Shilton

via D2F 16th Aug 2012

top class service and beautiful flowers. my wife was very happy. thank you.

Ms Lynne Bussell

via D2F 15th Aug 2012

Fast, efficient and good quality...so good, I rang them up to tell them and say thanks.

Mr Mehdi Ebrahimpour

via D2F 9th Aug 2012

Customer awarded 5 stars.

Jean Davis

via D2F 20th Jul 2012

Customer awarded 5 stars.

Mrs Elaine Bailey

via D2F 28th Jun 2012

A beautiful bouquet delivered within a couple of hours.

Mrs Heather Bonham

via D2F 27th Jun 2012

Beautiful flowers. Thank you.

Mr Dean Rivers

via D2F 13th May 2012

Excellent

Mr Sam Coleman

via D2F 16th Apr 2012

Customer awarded 5 stars.

Mrs Catie Colston

via D2F 18th Mar 2012

Exactly what I'd asked for, when I wanted it.

Mrs Jean Davis

via D2F 18th Mar 2012

Customer awarded 5 stars.

Mrs Jo Walden

via D2F 2nd Feb 2012

My daughter was thrilled with her bouquet that was delivered just when I asked! Thank you for making her day.

Becky Hay

via D2F 31st Jan 2012

The flowers were outstanding and they were the colours we had specified.

Miss Charlotte Brown

via D2F 12th Jan 2012

My friend was delighted with the flowers. many thanks

Mr Andrew Ashford

via D2F 23rd Dec 2011

Excellent service and my sister in law was thrilled with floral table arrangement.

Jennifer Ridgeway

via D2F 21st Jun 2011

I was most impressed with the first class service received from you. I had only put in my request after lunch on a Friday for delivery for a friend's 50th birthday and yet you managed to deliver on that same afternoon. You also replied so promptly and efficiently to my emails queries, that it was a pleasure doing business with you. My friend loves her Orchid and I will definitely recommend you to all my friends, business associates and family. Many thanks for the professional service. Kind regards Jen

Mrs Tuula Helppi

via D2F 11th May 2011

The flowers were beautiful, but rather expensive The card was completely missing from the delivery The delivery took place at a time when the recipient was not at home => left at back door, which was not the intention

Dr Carol Marszalek

via D2F 13th Mar 2011

I live in Canada and had the flowers delivered to my Aunt in Bristol. She got them on time and they were beautiful. Thanks!

Mrs Kathryn Whitehead

via D2F 12th Jul 2010

Excellent service!

Mr Hugh Garlington

via D2F 4th Nov 2009

Beautiful flowers and excellent service. Thank you.

Mrs clare picone

via D2F 29th Oct 2009

The flowers were apparently exacly what we ordered and delivered by 10am.

Miss Anna Mobbs

via D2F 13th Jun 2009

fantastic!!!

Ms Audrey Sumner

via D2F 13th Apr 2009

Mum said the flowers were lovely and the lady who delivered them was very nice and professional

Mr Andrew S Hamlin

via D2F 14th Feb 2009

Excellent service and product.

Mrs S Keen

via D2F 16th Dec 2008

I really liked the flowers that you sent to me. I will always return when i want some more flowers. Thanks

Miss Barbara Wilson

via D2F 25th Oct 2008

Flowers and chocolates arrived in morning as requested and looked beautiful. Thank you

Mrs Christine Preston

via D2F 30th Jun 2008

I ordered the flowers late on a Sunday and they arrived bright and early on Monday morning.

Ms Barbara Wiilson

via D2F 12th Apr 2008

My deice and her husband were delighted with the flowers and chocolates and I ws very impressed that they were delivered in the morning having only been ordered at 8 p.m. the previous evening. Thank you ! Barbara Wilson

Mr David Kessell

via D2F 12th Oct 2007

From the ordering and subsequent phone call to confirm postcode we were delighted. The recipient says that the flowers were magnificent, so a very big thank you. We will use you again and again!

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