I want to thank the young man who called me to understand exactly what I wanted, as opposed to just cancelling my order as he went that extra mile!! It had appeared to them that I wanted my display delivered the same day as they had received the order, and this was proving difficult, I live in Canada and operate 5hrs behind, so I had ordered it a day earlier, but we think the date may have defaulted to next day delivery. I was able to advise that I really wanted it delivered on the Saturday and this was actually achievable. My friend received her ‘Let it Snow’ bouquet and was absolutely delighted with it. She sent me photos, it was indeed gorgeous and exactly as shown on the website!!
Many, many thanks I will definitely be using you again!!