Direct2Florist UK (23730)
4.8/5
Independent Feedback based on 23730 verified Trustpilot reviews.
5/5
Verified Order
Excellent friendly service and beautiful flowers, thank you 😊
24th Jun
5/5
Verified Order
Excellent service - beautiful flowers delivered on time. Thank you!
24th Jun
5/5
Verified Order
Beautiful flowers, and delivered with care. Will definitely use again.
Diolch
Diolch
24th Jun
5/5
Verified Order
Stunning flowers!
Nicest flowers I have ever sent
Nicest flowers I have ever sent
24th Jun
5/5
Verified Order
Excellent service, super fast delivery and absolutely gorgeous flowers.
24th Jun
1/5
6 roses and a bit of greenery - £49.25 delivered - I am absoloutely horrified at this. This was a gift for my 30th wedding anniversary from my husband. I now fully understand why his face fell when I opened them up - I have just received a massive bunch of flowers from a local florist and they are amazing - cost less than this massively overpriced and disappointing bunch - would never recommend using this company - what a let down. Distraught.
Update - I have now emailed you directly as requested - I have placed a photograph of the bunch (not bouquet) of flowers so you can see what was recieved.
2nd Update. The contract is with Direct2florist. The contents of this ‘bunch’ of flowers is disgraceful for the money. 6 roses and greenery should never cost £49.25 delivered. Putting onus on to local florist. Passing the buck, but that shouldn’t be the customer’s concern that should make no difference - they should deal with them direct and take responsibility. See their response below. Delaying tactic. Wish I could add the photo here of what was delivered for £49.25, it is absolutely appalling. Disappointed.
‘ Many thanks for getting in touch. I have managed to locate your order on our system using the details you have provided - and I have sent this to the florist in question. I am very sorry for your poor experience - as soon as we have an update from the florist we will get back to you’
Update - I have now emailed you directly as requested - I have placed a photograph of the bunch (not bouquet) of flowers so you can see what was recieved.
2nd Update. The contract is with Direct2florist. The contents of this ‘bunch’ of flowers is disgraceful for the money. 6 roses and greenery should never cost £49.25 delivered. Putting onus on to local florist. Passing the buck, but that shouldn’t be the customer’s concern that should make no difference - they should deal with them direct and take responsibility. See their response below. Delaying tactic. Wish I could add the photo here of what was delivered for £49.25, it is absolutely appalling. Disappointed.
‘ Many thanks for getting in touch. I have managed to locate your order on our system using the details you have provided - and I have sent this to the florist in question. I am very sorry for your poor experience - as soon as we have an update from the florist we will get back to you’
24th Jun
5/5
Verified Order
Flowers was lovely. Delivery was still in on time. Could not fault it . Five Star
24th Jun
5/5
Verified Order
I wanted to send flowers to family in the UK and searched on-line for a florist within their city of Sheffield and nearby their home. Technology is not my strong suit and I became very confused with how to make a selection from all the names and locations of florists listed. Then the name of your site Trustpilot popped up, How could I go wrong ordering through a company with a name like that? The site it took me to offered a great selection of flowers to choose from at affordable prices that included delivery. I am pleased to say that flowers received by our family were lovely, delivered when requested, and I have Trustpilot bookmarked for all future orders.
24th Jun
4/5
Verified Order
First time I used this company, ordered for same day & company I chose. I then got a txt saying company I chose couldn’t for fill the order so company passed me to this local florist who continued with order & sent the most lovely arrangement in my price range & they arrived fresh….not battered & half dead like you see elsewhere.
24th Jun
5/5
Verified Order
I have sent flowers by this web site several times. The florists that they use have always been sent on time and the flowers have been of an exceptional high quality and arranged beautifully. Will certainly use them again.
24th Jun
5/5
Verified Order
Great service and excellent communication. Flowers good too!!
24th Jun
5/5
Verified Order
Excellent service and beautiful flowers - my friends husband was a bit ‘miffed’ as our flowers were much nicer and a much bigger display than the ones he gave her!!
24th Jun
5/5
Verified Order
Ordered a wreath for my brothers funeral. The service was excellent and the flowers selected by the florist were beautiful. My siblings were very happy with the wreath. The florist was very understanding and made sure the wreath was delivered on time. Would highly recommend and definitely use again.
24th Jun
5/5
Verified Order
They were very professional and efficient I got the flowers exactly as I ordered them. I would definitely use them again.. Very very good to deal with
24th Jun
5/5
Verified Order
Quick reliable service emailed me when the flowers were delivered. I'll use them again.
23rd Jun
5/5
Verified Order
After some investigation I found Direct2florist on the internet, and ordered flowers to be sent to my sister in the UK for her birthday. I was told which florist in her area would be delivering the flowers, and then everything worked unbelievably smoothly. My sister was thrilled with her beautiful bouquet and delighted that she was still enjoying the flowers a week later. I would be happy to recommend Direct2Florist to everyone I know.
23rd Jun
5/5
Verified Order
Absolutely beautiful flowers & very easy & clear website 😁 Thank you will definitely be back 💐
23rd Jun
1/5
Verified Order
Great service in terms of delivering the flowers from the time of my order (approximately 2 hours).
However, the purchase made was a business purchase and I am still awaiting a receipt/invoice from Whiston Cards, Gifts, Flowers so we account for the expenditure. When I placed my online order (18th June), I called the establishment to explain that I require an invoice but was told that it would be sent to me on Monday 21st June.
No invoice arrived on Monday 21st June and I have also tried calling the establishment Tuesday 22nd and today 23rd but the phone rings out with no answer.
As a business, we cannot make purchases without an auditable trail of where the money has been sent and this is why we require receipts and/or invoices - this is standard protocol for all businesses surely?
Please can you feedback this information and request that an invoice is emailed to us as soon as possible?
However, the purchase made was a business purchase and I am still awaiting a receipt/invoice from Whiston Cards, Gifts, Flowers so we account for the expenditure. When I placed my online order (18th June), I called the establishment to explain that I require an invoice but was told that it would be sent to me on Monday 21st June.
No invoice arrived on Monday 21st June and I have also tried calling the establishment Tuesday 22nd and today 23rd but the phone rings out with no answer.
As a business, we cannot make purchases without an auditable trail of where the money has been sent and this is why we require receipts and/or invoices - this is standard protocol for all businesses surely?
Please can you feedback this information and request that an invoice is emailed to us as soon as possible?
23rd Jun
5/5
Verified Order
The flowers were beautiful they arrived the same day my daughter loved them
23rd Jun
5/5
Verified Order
Flowers ordered for a special birthday, the recipient loved them & said they were beautiful
23rd Jun
5/5
Verified Order
Fantastic customer service I couldn't have been a more challenging customer to that I'm sorry thank you. I will definitely be looking to use this florist again.
23rd Jun
4/5
Verified Order
Ordered a bouquet for my mum and it arrived same day as promised. The arrangement was beautiful and my special requests we’re taken into account. Would use them again.
22nd Jun
5/5
Verified Order
I have used this service a few times - consistently great service and great product. Thank you!
22nd Jun
4/5
Verified Order
Delighted with flowers, delivery and price. Not too happy with having to give recipients telephone number - it's not my position to do this and no other firm I have used has asked for this if ending a gift.
22nd Jun
5/5
Verified Order
Fast quality service. I had flowers sent via direct2florist using ‘Flowers by Beatrice’ in Sittingbourne, Kent. I ordered an all white, hand tied, Ava bouquet online, to be delivered the next day. They arrived the next morning. I visited my cousin at the weekend and saw the flowers. They were beautiful. I was so pleased and the bouquet was even more stunning in real life. Lily’s, big roses, huge carnations and others. The amazing reviews for this florist are excellent for a reason… ❤️
22nd Jun
5/5
Verified Order
Always do a great job, lovely selection of flowers
22nd Jun
5/5
Verified Order
My friend received the lovely flowers on her birthday, she immediately sent me a picture of them, she was so pleased with them and they looked gorgeous. Many thanks for the lovely flowers.
22nd Jun
5/5
Verified Order
A beautiful bouquet of mixed flowers - the perfume filled the room
Thank you
Thank you
22nd Jun
5/5
Verified Order
All ran smoothly
Flowers arrived on time and decent display 👍
Flowers arrived on time and decent display 👍
22nd Jun
4/5
Verified Order
I heard that the flowers were nice, but no card was included, so my friend didn't know who they were sent by.
22nd Jun
5/5
Verified Order
Efficient prompt delivery . Delivery person rang me when recipient was out to check .
Recipient sent me a photo of flowers and looked lovely
Recipient sent me a photo of flowers and looked lovely
22nd Jun
5/5
Verified Order
Excellent. Order delivered as requested, received photo of order which was more than I expected. The order process was easy which was great as this was for a family funeral so it was stressful. Will use service again. Thank you.
22nd Jun
5/5
Verified Order
Ordered and delivered in a few hours, great service and very easy to use.
21st Jun
5/5
Verified Order
Excellent service would definitely recommend them to anyone
21st Jun
5/5
Verified Order
Easy to use website with good choice of flower arrangements.
21st Jun
5/5
Verified Order
Quick delivery and beautiful flowers would recommend
21st Jun
5/5
Verified Order
this is only the second time that I have used the service, and on both occassions the flowers arrived on the time specified and were very much appreciated.
21st Jun
5/5
Verified Order
Hello, beautiful flowers. Thanks very much
21st Jun
5/5
Verified Order
Recipient over the moon with flowers. Stated they were the nicest flowers she had ever received.
21st Jun
5/5
Verified Order
Great service, always delivered quickly, beautiful flowers at a very competitive price.
All in all a great service, never been let down.
All in all a great service, never been let down.
21st Jun
3/5
Verified Order
Lovely arrangement but very small basket for over £40 !
21st Jun
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