Direct2florist is celebrating after receiving over 10,000 Trustpilot reviews – with an amazing average ‘TrustScore’ of 4.8 out of 5 – less than a year after joining the respected customer review platform.
The milestone is an important one for Direct2florist, which enables consumers to select the local florist of their choice when sending flowers, based on customer reviews and comments. The 10,000 Trustpilot reviews are in addition to the 115,800 combined worldwide reviews received via the Direct2Florist Review Engine and 61,427 Feefo Reviews received. Earlier this year, Direct2florist won the Feefo Platinum Trusted Service award, an independent seal of excellence that recognises businesses for delivering exceptional experiences, as rated by real customers.
“Trustpilot is regarded as one of the best reviews platforms thanks to its complete transparency and honesty. Businesses are not able to regulate reviews, therefore all the positive (and negative) reviews are visible for all to see.
Simon Stirling, Managing Director of Direct2florist commented: “I’m delighted to have reached the 10,000 review milestone so quickly, especially as the overwhelming majority of reviews are positive.
“Customer satisfaction is the number one priority for us and our network of talented local florists, who time and time deliver the very best quality product and service. I would like to thank all of our team here for their hard work and dedication in making it happen.
“We thrive on the feedback our customers give us and we are delighted so many have taken the time to put their views online. We look forward to reaching 15,000 Trustpilot reviews in the not too distant future.”
Recent Trustpilot reviews posted by Direct2florist customers said:
So delighted with the service I received...I needed flowers for my brother in laws funeral in Scotland, I'm in Sussex and couldn't attend...Beautiful flowers delivered locally in Scotland...was worried about them getting there on time, but need have had no worries at all...it was all first class, can't thank you enough
Mrs Lynda Elborough Verified | Aug 13th
A great way to find local florists with good reviews
Shelley Verified | Aug 9th
Flowers ordered just before 1.00 pm, delivered by 4.30 pm by a local florist. My friend sent a photo of the flowers, lovely and colourful. Really pleased. Excellent.
Wilkinson Verified | Aug 5th
Ordered by 1pm and safely delivered the other side of the country by a local florist! Gratefully received by the recipient who really enjoyed the surprise gift for exceeding this customer’s expectations.
Bill Chalker Verified | Aug 3rd
I love the idea of this service! It means flowers can be delivered to the recipient from a local florist, therefore helping local businesses wherever the recipient and sender are located. Direct2florist made the ordering transaction so easy and I was reassured to know my order would arrive with the recipient on the intended day, which it duly did. Great service!
Rose Norman Verified | Jul 31st
My sister was delighted with the flowers she received and l was pleased to be able to use a local florist in her area. So thank you for the ease of purchase and the arrangement of flowers.
Mrs Susan Richardson Verified | Jul 31st
To read more customer reviews click here.